Polite Requests

Level:

Intermediate

Category:

Vocabulary Exercises

Group:

Public Vocabulary

For the questions below, who would make these requests?

 
 

1 - Would you mind opening that suitcase?

a - customer to sales person
b - somebody whose English is not perfect
c - a visitor to a company
d - a customs officer
 

2 - Could you tell me if you have any in stock?

a - customer to sales person
b - a visitor to a company
c - a boss to a secretary
d - somebody whose English is not perfect
 

3 - Would you mind spelling your name please?

a - a boss to a secretary
b - somebody answering the phone
c - a visitor to a company
d - a customs officer
 

4 - Could you tell me how much it costs?

a - a visitor to a company
b - a boss to a secretary
c - a customer to a sales person
d - a policeman to a prisoner
 

5 - Would you mind working late tonight?

a - a visitor to a company
b - a boss to a secretary
c - customer to sales person
d - somebody whose English is not perfect
 
 

6 - Could you say that again please? I didn't understand.

a - a boss to a secretary
b - customer to sales person
c - a visitor to a company
d - somebody whose English is not perfect
 

7 - Would you mind telling me who your present supplier is?

a - a boss to a secretary
b - sales person to customer
c - somebody whose English is not perfect
d - customer to sales person
 

8 - Could you tell me if the price includes sales tax?

a - customer to sales person
b - a hotel receptionist to a visitor
c - a boss to a secretary
d - somebody whose English is not perfect
 

9 - Could you tell me where Mr Brown's office is?

a - a boss to a secretary
b - customer to sales person
c - a visitor to a company
d - somebody whose English is not perfect
 

10 - Could you fix us two black coffees please, Barbara?

a - a visitor to a company
b - a boss to a secretary
c - customer to sales person
d - somebody whose English is not perfect
 

11 - Could you tell me how to pronounce "specialisation"?

a - customer to sales person
b - a visitor to a company
c - a boss to a secretary
d - somebody whose English is not perfect
 

12 - Could you please speak more slowly? I didn't understand.

a - customer to sales person
b - a visitor to a company
c - a boss to a secretary
d - somebody whose English is not perfect